01. The customer’s IT team is excited, but the business sponsor is unconvinced. What should you do?
a) Proceed with IT only to speed the deal
b) Reframe the proposal around business outcomes and success metrics for the sponsor
c) Avoid outcome discussions and focus on features
d) Wait until renewal to engage the sponsor
02. How do Cisco's cloud solutions facilitate business agility?
(Choose Three)
a) By offering robust security features
b) Through automated resource scaling
c) Providing limited connectivity options
d) Enabling rapid deployment of applications
03. Which two discovery areas help identify collaboration adoption barriers?
Choose two.
a) Current workflows and user personas
b) Change management and training readiness
c) Fiber channel buffer credits
d) Router route-map standards
04. What is the best reason to define success metrics early?
a) To avoid follow-up meetings
b) To replace discovery with a template
c) To create shared expectations and measurable value proof
d) To prioritize internal quotas
05. Security leadership wants risk reduction; IT wants operational simplicity. What is the best approach?
a) Present separate proposals without shared outcomes
b) Provide only a technical architecture diagram
c) Prioritize IT simplicity and ignore risk leadership
d) Map each requirement to outcomes and an integrated operating model
06. A business requirement is something that is needed by business stakeholders. Business achievements should achieve the following except for?
a) Reflected in a business requirements document
b) Provides the overall direction of the business
c) Provide value to the business
d) Describe what the business needs
07. The customer wants automation but fears loss of control. What is the best response?
a) “Automation removes the need for approvals entirely.”
b) “Define guardrails, roles, and measurable change safety outcomes.”
c) “Avoid automation and focus only on hardware refresh.”
d) “Delay until after renewal to discuss automation.”
08. What is the best indicator that a security solution is not achieving intended outcomes?
a) Increase in documentation requests
b) Decrease in meeting attendance
c) Persistent incidents despite high alert volume
d) Increase in office seating capacity
09. Cisco TrustSec software-defined segmentation is simpler to enable than VLAN-based segmentation. Which of the following is not a feature of TrustSec?
a) Reduce risks
b) Apply policies across the network
c) Lower operational expenses
d) Diversified compliance
10. Which statement best aligns collaboration positioning to stakeholder communication needs?
a) Use one identical message for all stakeholders
b) Tailor messages by role and link to outcomes each cares about
c) Share only technical details with executives
d) Avoid discussing risks to keep meetings short