Cisco 700-805 Certification Sample Questions and Answers

Cisco 700-805 sample questions for Cisco Renewals Manager preparationThe Cisco 700-805 Certification Sample Questions on this page help you become familiar with the question style and knowledge areas of the Cisco Renewals Manager (CRM) exam. Each question is written to reflect the syllabus topics and the level of understanding the certification expects, so you can see how theoretical concepts are tested in practice. Working through them lets you check your understanding, identify topics that need further study, and get comfortable interpreting certification-style questions before you sit the official exam.

These free sample questions are a useful starting point, but they cover only a small part of complete preparation. Reading the documentation, completing recommended training, and gaining hands-on experience build the underlying knowledge required for the certification. Structured practice then shows how well you can recall and apply that knowledge to exam-oriented questions, and reviewing the explanation for each answer helps you understand why a particular option is correct. As your preparation progresses, timed practice helps you develop pacing, sharpen question interpretation, and make confident decisions under exam conditions. Combining these approaches over several study sessions gives you a realistic measure of your readiness ahead of the Cisco Renewals Manager exam.

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Cisco 700-805 (CRM) Sample Questions:

01. What are key features of Cisco’s Customer Success tools?
(Choose two.)
a) Customer health tracking
b) Offering product training
c) Onboarding new employees
d) License management
 
02. Which steps are critical for utilizing Cisco tools in the renewals process?
(Choose two.)
a) Providing a customized success plan using tool insights
b) Offering feature-based webinars
c) Ensuring proper tool deployment
d) Updating customer details in the tool
 
03. Which Cisco platform helps facilitate smooth renewals by giving insights into customer health metrics?
a) Cisco Webex Control Hub
b) Cisco Smart Licensing Portal
c) Cisco Success Tracks
d) Cisco DNA Center
 
04. What should a Renewals Manager do if they discover a customer is underutilizing Cisco tools?
a) Recommend they switch to a competitor’s product
b) Highlight the benefits of better tool utilization
c) Terminate the renewal process
d) Offer a discount on the underutilized tool
 
05. What key practices should be employed during the renewals process?
(Choose two.)
a) Offering major product discounts
b) Scheduling regular customer success meetings
c) Delaying renewals discussions until the last month of the contract
d) Providing personalized renewal proposals
 
06. How does Cisco define Business Critical Services?
a) Pay-as-you-go, services covering business-critical functions
b) Pay-as-you-go, technology-based services
c) subscription-based services covering the lifecycle of a technology
d) hardware replacement
 
07. Who do Renewals Managers (RMs) work with?
a) RMs work with pre-sales engineers and build customer solutions.
b) RMs work by themselves to develop a high level view customer requirements and objectives.
c) RMs work with service delivery teams and monitor engagements.
d) RMs work with account managers to drive ongoing revenue risk assessments and plays.
 
08. An important Cisco customer has a large number of individual licenses for Cisco One in Enterprise Networking and engages many Webex users. The customer has expressed the intention to grow both groups and needs a compelling and simplified proposal.
Which Cisco offer represents the best value for the customer?
a) Prepare a Partner Branded Managed Service deal.
b) Ask Cisco team to engage into a Smart Account or Enterprise Agreement and propose a creation of a Customer Success Plan.
c) Propose to migrate to perpetual model and consolidate all existing Cisco One and Webex licenses onto a single upfront purchase.
d) Suggest a simplified discount DSA with the total of licenses from each product Cisco One and Webex.
 
09. When renewing a contract with a customer, which action is important?
a) Validate customers business needs.
b) Do not offer any financing solutions.
c) Start discussions once the contract has expired
d) Propose only the most important part of the solution
 
10. Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.
What is the annual recurring revenue (ARR) for each?
a) $1000 and $3000
b) $1000 and $1000
c) $1100 and $3300
d) $3000 and $3000

Answers:

Question: 01

Answer: a, d

Question: 02

Answer: a, c

Question: 03

Answer: c

Question: 04

Answer: b

Question: 05

Answer: b, d

Question: 06

Answer: a

Question: 07

Answer: d

Question: 08

Answer: b

Question: 09

Answer: a

Question: 10

Answer: b

For broader timed practice across the Cisco CRM certification objectives, explore the Premium Cisco 700-805 Practice Exam. It complements your study resources by giving you repeated opportunities to apply what you have learned under exam-oriented conditions.

For the latest exam objectives, certification requirements, registration information, and vendor updates, refer to the official 700-805 exam page.

Note: These are independently developed practice questions created for study and familiarization. They are not official Cisco exam questions or recalled content from a live certification exam. If you find a typo or data entry error in these Cisco Renewals Manager (700-805) sample questions, please let us know at feedback@nwexam.com.

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