Account & Login

NWExam holds very little about you, and it holds no card or bank details at all. The account keeps the username, email and registration details you entered yourself, along with the practice you build up — and no payment card information is ever stored on the site.

The second half is true because of where payment happens. Checkout hands the transaction to an external gateway, so card and bank details are entered on that gateway and stay there. The controls that guard the sign-in itself are a separate subject, covered in the answer on whether your data is secure; this answer keeps to what the site does and does not hold about you.

What Your NWExam Account Holds About You

The list is short, and you supplied all of it: a username, an email address, and the details you gave at registration, including the networking or infrastructure exam code you named as your track. To that the account adds your own work — the sittings you have completed and the scores and per-item records behind them. How long those attempt records are kept is dealt with where retention is explained, and is not repeated here; the point on this page is only that those records and your registration details are the whole of what the site keeps about you.

Where Your Card Details Go

When you buy Premium, the payment is completed at an external gateway rather than on NWExam. Your card or bank information is entered on the gateway’s side of that transaction and is not handed back to the site to be kept: the platform records that an order was placed and grants the access it paid for, but retains no payment instrument. That is why the account can hold so little — the most sensitive part of any purchase never reaches it in the first place.

Use the password-reset request in the sign-in area. It sends a link to the email address your account was registered with, and following that link lets you set a new password — one that has to meet the same complexity rules as the password you first chose.

That email-based reset is the whole of the route, and deliberately so. There is no security-question step, no separate ticket to raise and nothing to wait on beyond the email arriving. If you know the address the account was opened with, you can be back in without help from anyone.

Resetting a Forgotten Networking Exam Password

The request starts where you would normally sign in, and the reset form sits behind the same reCAPTCHA challenge as the login itself, which keeps an automated run from being pointed straight at it. Submit the email your account holds and the link is delivered there; open it and you are asked to choose a new password. Losing the way into a practice account is, at least, a gentler problem than losing the way into a device — recovering a forgotten credential on a router or switch can mean a trip to the console port and a reboot into a recovery mode, where regaining this account asks only for the inbox it was registered with.

What the New Password Has to Satisfy

The replacement must meet the same complexity rules as the original, so it is worth choosing something that clears them the first time. The reset link is the route back in, which makes the email on the account the detail that matters most: it is where the link can be sent, and where account messages go in general.

A forgotten password is an email link away from mended: request a reset from the sign-in area, follow the link sent to your registered address, and set a new one that meets the same rules as the first.

Yes — for the free demo as much as for Premium. An anonymous visitor cannot open or sit a single networking certification practice exam on NWExam; the demo is free, but it is not anonymous, and a free account is the first step for both tiers.

The reason sits in what a practice sitting produces. Every attempt is marked the instant it ends, and a mark is only worth recording if there is somewhere to record it against. Creating the account and starting the free demo are covered in their own answers, and so is the checkout a purchase runs through; this one is about why an account is needed at all rather than how each step is done.

Why a Scored Networking Exam Sitting Needs an Account

A result is useful because it can be placed — beside the attempt before it, beside the run inside an access period, beside where you started. A score with no account behind it can be placed against nothing, kept for nothing and built on by nothing, so the platform will not produce one for a visitor it cannot attach it to. The same account is where Premium access is granted when you buy it, which is a second reason the sitting has to have an owner before it can begin.

What an Account Opens on the Demo and on Premium

Any signed-in account can start any demo that is offered, with nothing to pay and nothing to unlock first. Full-length and mini sessions are the part a purchase reaches: they open only through the access granted to your account at checkout, and checkout will not begin for anyone who has not signed in. One login carries both sides — the free practice you take today and any Premium access you buy later attach to the same account, with nothing to migrate between them.