Cisco 700-805 Certification Exam Syllabus

700-805 Syllabus, Renewals Manager Exam Questions PDF, Cisco 700-805 Dumps Free, Renewals Manager PDF, 700-805 Dumps, 700-805 PDF, Renewals Manager VCE, 700-805 Questions PDF, Cisco Renewals Manager Questions PDF, Cisco 700-805 VCEA great way to start the Cisco Renewals Manager (CRM) preparation is to begin by properly appreciating the role that syllabus and study guide play in the Cisco 700-805 certification exam. This study guide is an instrument to get you on the same page with Cisco and understand the nature of the Cisco Renewals Manager exam.

Our team of experts has composed this Cisco 700-805 exam preparation guide to provide the overview about Cisco Renewals Manager exam, study material, sample questions, practice exam and ways to interpret the exam objectives to help you assess your readiness for the Cisco CRM exam by identifying prerequisite areas of knowledge. We recommend you to refer the simulation questions and practice test listed in this guide to determine what type of questions will be asked and the level of difficulty that could be tested in the Cisco Renewals Manager certification exam.

Cisco 700-805 Exam Overview:

Exam Name
Cisco Renewals Manager
Exam Number 700-805 CRM
Exam Price $80 USD
Duration 60 minutes
Number of Questions 35-45
Passing Score Variable (750-850 / 1000 Approx.)
Recommended Training Cisco SalesConnect
Exam Registration PEARSON VUE
Sample Questions Cisco 700-805 Sample Questions
Practice Exam Cisco Renewals Manager Practice Test

Cisco 700-805 Exam Topics:

Section Weight Objectives
Customer Success Foundation 20% - Describe the components of a Success Plan|
- Identify the RM responsibilities within the Success Plan
- Describe the components of a Health Index
- Describe the key recurring revenue financial terms
- Identify the RM role across the RACI
- Explain RM tasks
- Describe the role of a Renewals Manager
  • integration with other account team roles
  • in renewals

- Describe the measurements of success for the RM role

Business Acumen 35% - Evaluate the products, solutions, and services currently in customer’s network to help the customer to achieve business objectives/goals
- Explain the value of the products, solutions and services to meet business objectives
- Utilize the output from tools (such as TPV and icebreaker) to communicate customer products, solutions, and services
- Interpret the implications of key financial terms (such as CAPEX, OPEX) on customer procurement options and buying motions
- Describe:
  • Available To Renew
  • Annual Recurring Revenue

- Describe the renewal cycle
- Assess the financial and service impacts of on-time and delayed renews
- Develop an action plan based on renewal risks
- Determine the impact of renewals related to Cisco and other products on the company's metrics
- Describe contract elements that drive value for customers
- Identify recommended actions for contract success

Leadership 30% - Perform risk assessment at T-9, T-6 and T-3 for all contracts, products and services, by leveraging data/insights from all account resources
- Perform an end-to-end renewals motion with the customer, in a partnership with the account team
- Identify upsell/ cross sell opportunities through renewals motion, that can deliver higher value outcomes for the customer and incremental ARR for vendor
- Describe the customer’s procurement process
- Explain how the customer perceives value of their IT solutions
- Identify the steps for developing a renewal quote
- Identify steps to process exceptions or non-standard elements of a renewal quote
- Identify the steps for processing an order
Cisco Tools and Processes 15% - Explain Smart Accounts and Smart Licensing
- Describe:
  • TPV
  • Cisco Ready toolset

- Explain Enterprise agreements
- Explain licensing models
- Explain the CX Portfolio (including newly introduced offers)
- Explain the deal management (example: CCW) process

Cisco CRM Exam Description:

The Cisco Renewals Manager exam (CRM 700-805) is a 60-minute assessment for a Cisco partner’s Renewals Manager to demonstrate their knowledge of the Customer Experience (CX) concepts and tools covered in the Renewals Manager curriculum learning map. Those achieving a passing score on this exam will have met one of the requirements for Cisco Partners seeking a Specialization in Customer Experience.

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