Cisco 300-815 Certification Exam Syllabus

Cisco 300-815 certification syllabus and exam preparation guidePreparing for the Cisco Certified Specialist Collaboration Call Control & Mobility Implementation (CLACC) exam starts with knowing exactly what is assessed. This NWExam syllabus guide brings together the Cisco 300-815 exam details, syllabus topics, recommended training resources, and preparation references in one place, organized around the knowledge areas the certification tests, so you can plan your study with confidence.

A syllabus shows you what to study; effective preparation confirms you can understand and apply those topics when answering certification-style questions. Begin with the official Cisco objectives, documentation, and study materials, then use structured self-assessment and hands-on practice to identify knowledge gaps, reinforce weaker areas, and improve your readiness before attempting the Cisco 300-815 exam.

Cisco 300-815 Exam Summary and Key Details

Exam Name Implementing Cisco Advanced Call Control On-Premises
Exam Number 300-815 CLACC
Exam Price $300 USD
Duration 90 minutes
Number of Questions 55-65
Passing Score Variable (750-850 / 1000 Approx.)
Recommended Training Implementing Cisco Advanced Call Control and Mobility Services | CLACCM
Implementing Cisco Advanced Call Control and Mobility Services 1.1
Exam Registration Pearson VUE
Sample Questions Cisco 300-815 Sample Questions
Practice Exam Cisco 300-815 Practice Exam

Cisco 300-815 Exam Syllabus Topics

Section Weight Objectives
Signaling and Media Protocols 10% - Troubleshoot advanced elements of a SIP conversation
  • Ring back
  • PRACK
  • UPDATE

- Describe media optimization features and NAT traversal protocols such as STUN, TURN, and ICE
- Troubleshoot mid-call signaling

  • Hold/resume with new media
  • Call transfer (blind, consult, refer or reinvite)
  • Conferencing and barge
  • Session timers, retries, and refresh
Session Border Controller And Voice Gateway Technologies 30% - Configure Cisco UCME and SIP SRST
- Troubleshoot Cisco Unified Border Element dial plan elements using VoIP Trace and debugs
  • DTMF interoperability
  • Codec preference list
  • SIP and SDP header manipulation with SIP profiles
  • Signaling and media bindings
  • TLS profiles and SRTP

- Troubleshoot Cisco Unified Border Element advanced dial peer features

  • URI matching
  • Dial peer groups
  • E.164 pattern map
  • Voice VRF and multi VRF
  • Hunt stop

- Configure advanced SIP interoperability with Cisco Unified Border Element

  • Video interworking
  • Media flow through flow around
  • LTI transcoders
  • Filtering or blocking mid-call signaling
  • EO/DO interoperability
  • Secure SIP trunk interoperability
Advanced Call Control 25% - Configure advanced SIP interoperability with Cisco UCM
  • EO/DO interoperability
  • SIP normalization and transparency
  • SIP profiles
  • SIP trunk security profile

- Describe call recording options

  • Network-based gateway recording (XMF)
  • SIPREC
  • Built in bridge

- Troubleshoot globalized call routing elements in Cisco UCM

  • Route patterns (traditional and +E.164), route groups, route lists
  • Translation patterns, transformations, and transformation patterns
  • Local route group
  • Time-of-day routing
  • Partitions and Calling Search Space (CSS)
  • Forced authorization code (FAC)
  • Urgent priority
Supplemental Features and Security 20% - Describe certificate management in Cisco UCM
  • Trust store usage
  • Secure phone registration
  • Phone security profile

- Configure supplementary functions

  • Call park
  • Call pick-up
  • Hunt groups
  • Call queuing with announcements
  • MoH
  • Barge
  • BLF

- Troubleshoot Cisco UCM Mobility

  • Unified Mobility (excluding dual-mode phones)
  • Extension Mobility
  • Extend & Connect

- Configure ILS, URI synchronization, and GDPR

Remote Connectivity and Business to Business Solutions 15% - Remote Connectivity and Business to Business Solutions
- Configure a Mobile and Remote Access (MRA) solution
- Troubleshoot a Mobile and Remote Access (MRA) solution
- Describe Expressway media traversal
- Describe protocol interworking on the Expressway (IPv4 and IPv6)
- Configure encrypted calling in Expressway
  • TLS
  • MTLS
  • Zone media encryption modes
  • Certificate management (including ACME protocol)

- Configure security for Cisco Expressway

  • Toll fraud prevention using local call policy rules
  • Automated intrusion detection
  • Zone media encryption modes
  • Firewall rules

- Troubleshoot a Business to Business (B2B) collaboration solution

  • DNS records
  • Certificates
  • Traversal zones
  • Neighbor zones
  • DNS zones
  • Transforms
  • Search rules
  • SIP trunk integration with Cisco UCM

Understanding the Cisco CLACC Certification Exam

Implementing Cisco Advanced Call Control On-Premises v2.0 (CLACC 300-815) is a 90-minute exam associated with the CCNP Collaboration Certification. This exam certifies a candidate's knowledge of advanced call control and mobility services, including signaling and media protocols, session border controller and voice gateway technologies, supplemental features and security, business to business solutions, and remote connectivity and mobility. The course, Implementing Cisco Advanced Call Control On-Premises, helps candidates to prepare for this exam.

Use the syllabus objectives as the foundation of your study plan. Official Cisco training and documentation will help you build the required knowledge, while hands-on experience reinforces practical understanding. Once the core topics are covered, structured practice lets you evaluate your readiness, recognize areas that need further review, and become more comfortable working through exam-oriented questions in a timed environment. Practice exams should complement, not replace, official training, documentation, and hands-on learning.

For additional exam and preparation information, review the Cisco 300-815 certification FAQs. When you are ready to move from syllabus review to repeated timed practice, you can access the Premium Cisco 300-815 practice exam. For the latest certification requirements, policies, pricing, and vendor updates, always refer to the official Cisco 300-815 exam page.

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