
This FAQ answers the questions candidates ask most about the Cisco 300-820 exam — what the certification is, who it is for, how the exam is structured, how difficult it is, what it takes to pass, and how to prepare efficiently. Each answer is written to be useful to someone actually planning their study: it explains the exam’s format and domain weighting, flags the topics that most often trip candidates up, and suggests where to spend limited study time for the best return. Every answer is grounded in Cisco’s official exam information, and the page is reviewed and revised whenever Cisco updates the exam, so the guidance here stays aligned with the current version rather than an older one.
Cisco 300-820 — Frequently Asked Questions (FAQs)
SECTION A: Cisco 300-820 Certification Overview
Q1. What is the Cisco 300-820 exam?
The Cisco 300-820 exam, known as CLHCT v2.0, is a 90-minute Cisco exam on collaboration hybrid and cloud technologies, including Expressway and Webex hybrid services. Cisco describes it as certifying knowledge of collaboration cloud technologies together with the configuration, administration and protection of the collaboration suite and its devices. Passing it satisfies the concentration exam requirement for CCNP Collaboration and also earns a Cisco Certified Specialist credential.
Q2. Who should take the Cisco 300-820 exam?