Will I Receive a Receipt or Invoice?
Both, from two different places. An order confirmation email is sent immediately after payment, restating the details of your networking certification exam purchase, and it is the only receipt that arrives by email. Invoices for orders you have placed are held in your account and can be opened and printed whenever you need one.
One document comes to you and the other waits to be fetched. Knowing which is which saves waiting for something that is not on its way.
The Confirmation Email Sent After Payment
It arrives immediately, welcomes you to the site and restates what the order contained. That email is the receipt: nothing further is issued by email afterwards, so if you are watching your inbox for a second document to follow it, it will not. Treat it the way you would any other transactional mail worth keeping — it is the quickest proof you have that the order went through, and it is the one thing in this process that lands somewhere you do not control.
Downloading an Invoice From My Account
Sign in and open "My account → Orders". Every order you have made here appears in that list, and an invoice can be opened and printed on demand for any of them. Two details make it more useful than a copy of the email. It typically carries the order details as they were entered at checkout, which is the second reason the purchase answer asks for care at that step. And it typically names the exam code that was bought, so the document identifies which certification was paid for rather than only naming the site — which matters if your employer reimburses certification costs and needs a document naming what was bought.
The email confirms the order and the invoice documents it. One arrives on its own; the other is waiting under "My account → Orders" for whenever it is asked for.
