A great way to start the Cisco Certified Network Associate Collaboration (CICD) preparation is to begin by properly appreciating the role that syllabus and study guide play in the Cisco 210-060 certification exam. This study guide is an instrument to get you on the same page with Cisco and understand the nature of the Cisco CCNA Collaboration exam.
Our team of experts has composed this Cisco 210-060 exam preparation guide to provide the overview about Cisco Implementing Cisco Collaboration Devices exam, study material, sample questions, practice exam and ways to interpret the exam objectives to help you assess your readiness for the Cisco CICD exam by identifying prerequisite areas of knowledge. We recommend you to refer the simulation questions and practice test listed in this guide to determine what type of questions will be asked and the level of difficulty that could be tested in the Cisco CCNA Collaboration certification exam.
Cisco 210-060 Exam Overview:
|
Exam Name
|
Implementing Cisco Collaboration Devices |
| Exam Number | 210-060 CICD |
| Exam Price | $300 USD |
| Duration | 75 minutes |
| Number of Questions | 55-65 |
| Passing Score | Variable (750-850 / 1000 Approx.) |
| Recommended Training | Implementing Cisco Collaboration Devices (CICD) |
| Exam Registration | PEARSON VUE |
| Sample Questions | Cisco 210-060 Sample Questions |
| Practice Exam | Cisco Certified Network Associate Collaboration Practice Test |
Cisco 210-060 Exam Topics:
| Section | Weight | Objectives |
|---|---|---|
| Describe the Characteristics of a Cisco Unified Communications Solution | 15% |
1 Describe the Cisco Unified Communications components and their functions
2 Describe call signaling and media flows
3 Describe quality implications of a VoIP network
|
| Provision End Users and Associated Devices | 24% |
1 Describe user creation options for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express
2 Create or modify user accounts for Cisco Unified Communications Manager
3 Create or modify user accounts for Cisco Unified Communications Manager Express using the GUI
4 Create or modify endpoints for Cisco Unified Communications Manager
5 Create or modify endpoints for Cisco Unified Communications Manager Express using the GUI
6 Describe how calling privileges function and how calling privileges impact system features
7 Create or modify directory numbers
8 Enable user features and related calling privileges for extension mobility, call coverage, intercom, native presence, and unified mobility remote destination configuration
9 Enable end users for Cisco Unified IM and Presence
10 Verify user features are operational
|
| Configure Voice Messaging and Presence | 27% |
1 Describe user creation options for voice messaging
2 Create or modify user accounts for Cisco Unity Connection
3 Describe Cisco Unified IM and Presence
4 Configure Cisco Unified IM and Presence
|
| Maintain Cisco Unified Communications System | 10% |
1 Generate CDR and CMR reports
2 Generate capacity reports
3 Generate usage reports
4 Generate RTMT reports to monitor system activities
5 Monitor voicemail usage
6 Remove unassigned directory numbers
7 Perform manual system backup
|
| Provide End User Support | 24% |
1 Verify PSTN connectivity
2 Define fault domains using information gathered from end user
3 Troubleshoot endpoint issues
4 Identify voicemail issues and resolve issues related to user mailboxes
5 Describe causes and symptoms of call quality issues
6 Reset single devices
7 Describe how to use phone applications
|
Cisco CICD Exam Description:
The 210-060 (CICD) Implementing Cisco Collaboration Devices exam is a 75-minute, 55-65 question assessment that is associated with the CCNA Collaboration certification.