Avaya 71720T Certification Exam Sample Questions and Answers

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Avaya 71720T (Integrating Workplace Attendant Specialized) Sample Questions:

01. Why is administering the Avaya Aura® Media Server SIP Entity crucial for integration?
a) It allows for detailed logging of media sessions.
b) It ensures that media streams are properly encrypted.
c) It configures the server to handle specific media types.
d) It links the server with the network for media processing.
 
02. What should be considered when configuring the Avaya Workplace Attendant for a large number of attendants?
a) Increasing the system's memory capacity
b) Ensuring the network can handle increased traffic
c) Setting up automated system updates
d) Organizing attendants into groups based on department
 
03. Which of the following is an essential step in configuring audio modes in the Avaya Workplace Attendant client?
a) Testing each mode for compatibility with connected devices
b) Selecting default volume settings
c) Customizing audio settings based on user feedback
d) Ensuring all users have compatible headsets
 
04. How are new attendant users added to the Avaya Workplace Attendant client?
a) By receiving an invitation link from the administrator
b) Through automatic enrollment during their first log-in
c) By configuring individual user profiles in the system settings
d) By enabling guest access
 
05. Why is Breeze Communication with AAMS critical in a deployed Avaya Aura Media Server?
a) It ensures that licensing information is synchronized.
b) It facilitates the seamless transfer of media data.
c) It allows for real-time updates to server settings.
d) It integrates voice commands into the server operations.
 
06. Where does Avaya Workplace Attendant fit best within an organization’s communication strategy?
a) In the data center for infrastructure management
b) In the marketing department for campaign management
c) At the front desk to unify communication channels
d) In securing remote access for employees
 
07. What should be considered when creating a routing policy for an Avaya Breeze platform server?
a) The expected call volume
b) The types of calls (voice, video, etc.)
c) The service level agreements in place
d) The network’s capacity to handle concurrent calls
 
08. Which aspect is crucial when creating an Entity Link for the Avaya Breeze® platform?
a) Specifying the correct link type and direction
b) Ensuring compatibility with existing hardware
c) Configuring the backup link options
d) Setting the data encryption standards
 
09. How can phone service be configured in the Avaya Workplace Attendant client for optimal performance?
a) By selecting the highest bandwidth option
b) By assigning a dedicated IP address
c) By integrating with existing PBX systems
d) By updating to the latest firmware
 
10. Which consideration is key when deploying Avaya Workplace Attendant with Geo Redundancy in terms of licensing?
a) Licenses must allow for operation across multiple geographical locations
b) Each site requires a separate license
c) A central license server must manage all site licenses
d) Licenses are restricted to operation within single regions only

Solutions:

Question: 01

Answer: d

Question: 02

Answer: b

Question: 03

Answer: a

Question: 04

Answer: c

Question: 05

Answer: b

Question: 06

Answer: c

Question: 07

Answer: d

Question: 08

Answer: a

Question: 09

Answer: c

Question: 10

Answer: a

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